{"id":987510611,"date":"2025-02-24T03:40:31","date_gmt":"2025-02-24T03:40:31","guid":{"rendered":"https:\/\/bgpntb.kemdikbud.go.id\/?page_id=987510611"},"modified":"2025-02-25T14:49:51","modified_gmt":"2025-02-25T06:49:51","slug":"review-layanan-wbk","status":"publish","type":"page","link":"https:\/\/bgtkntb.kemendikdasmen.go.id\/?page_id=987510611","title":{"rendered":"Pengelolaan Pengaduan-WBK"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#242424&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; custom_padding=&#8221;10px||||false|false&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; header_font_size=&#8221;29px&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1 style=\"text-align: justify;\">DOKUMEN PENGELOLAAN PENGADUAN<\/h1>\n<p style=\"text-align: justify;\"><span><\/span><\/p>\n<p style=\"text-align: justify;\"><span>Halaman ini menyediakan informasi dan dokumen terkait mekanisme pengelolaan pengaduan yang kami terapkan sebagai bagian dari komitmen kami untuk memberikan pelayanan yang transparan, akuntabel, dan responsif. Melalui sistem pengelolaan pengaduan yang terstruktur, kami memastikan setiap aspirasi, masukan, atau keluhan dari masyarakat dapat ditangani dengan cepat, tepat, dan profesional. Dokumen yang tersedia di sini mencakup prosedur, alur, serta kebijakan yang menjadi pedoman dalam menangani pengaduan, sehingga masyarakat dapat memahami prosesnya dengan jelas. Kami senantiasa berupaya meningkatkan kualitas layanan dan membangun kepercayaan publik melalui keterbukaan dan responsivitas<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][dvmd_table_maker tbl_row_header_count=&#8221;0&#8243; tbl_button_target=&#8221;_blank&#8221; tbl_frame_type=&#8221;lines&#8221; tbl_frame_line_color=&#8221;#0C71C3&#8243; tbl_stripes_active=&#8221;on&#8221; tbl_chead_cell_color=&#8221;#0C71C3&#8243; 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col_content=&#8221;Dokumen<br \/>\nFormulir Permohonan Layanan ULT<br \/>\nContoh Flyer Pengaduan Melalui Poster<br \/>\nBuku Tamu ULT Offline<br \/>\nContoh Pengaduan Melalui WA<br \/>\nPengaduan melalui Helpdesk Telegram<br \/>\nPelaksanaan Konsultasi melalui Program SIKOLING<br \/>\nDokumen Surat Keputusan Tim ULT Tahun 2024<br \/>\nDokumen Surat Keputusan Tim ULT Tahun 2025<br \/>\nDokumen Surat Keputusan Tim SP4N Lapor 2025<br \/>\nLaporan Indeks Persepsi Kualitas Layanan<br \/>\nLaporan Indeks Persepsi Anti Korupsi&#8221; col_tcell_cell_align_horz=&#8221;left&#8221; col_tcell_cell_align_vert=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dvmd_table_maker_item][dvmd_table_maker_item col_label=&#8221;Jenis File&#8221; col_content=&#8221;Jenis File<br \/>\nPDF<br \/>\nJPG<br \/>\nJPG<br \/>\nJPG<br \/>\nJPG<br \/>\nMP4<br \/>\nPDF<br \/>\nPDF<br \/>\nPDF<br \/>\nLink Drive<br \/>\nLink Drive&#8221; 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Melalui sistem pengelolaan pengaduan yang terstruktur, kami memastikan setiap aspirasi, masukan, atau keluhan dari masyarakat dapat ditangani dengan cepat, tepat, dan profesional. Dokumen yang tersedia di [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-987510611","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bgtkntb.kemendikdasmen.go.id\/index.php?rest_route=\/wp\/v2\/pages\/987510611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bgtkntb.kemendikdasmen.go.id\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bgtkntb.kemendikdasmen.go.id\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bgtkntb.kemendikdasmen.go.id\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bgtkntb.kemendikdasmen.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=987510611"}],"version-history":[{"count":12,"href":"https:\/\/bgtkntb.kemendikdasmen.go.id\/index.php?rest_route=\/wp\/v2\/pages\/987510611\/revisions"}],"predecessor-version":[{"id":987510721,"href":"https:\/\/bgtkntb.kemendikdasmen.go.id\/index.php?rest_route=\/wp\/v2\/pages\/987510611\/revisions\/987510721"}],"wp:attachment":[{"href":"https:\/\/bgtkntb.kemendikdasmen.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=987510611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}